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Airlines rating

30 place


Voting started: 06 September, 2012
Passengers voted: 1 806
Parameters evaluated: 82 609
Correlation of provided service and ticket price
Would you fly this airline once more?
Punctuality of flights and their match with the schedule
Would you recommend this airline to your friends?
Plane condition, its novelty
How fast and comfortable was the check-in?
Airport staff competence
Staff assisstance in resolving conflicts
In time boarding
Comfortable transfer to the plane
Quality of flight
Landing, comfortable transfer to the terminal
Seats comfort, distance between the seats
Comfortable temperature in the cabin
Food onboard
The presence of sockets, the Internet access
Cleanness of interior
Cleanness of toilets
The presence of pillows, blankets
Variety of onboard entertainment
Affability and courtesy in communication
Knowledge of foreign languages
Assisstance to passengers onboard
Possibility to check in online
Assisstance to passengers with children
Onboard entertainment for children
Assistance to disabled passengers
Variety of dishes on board
Variety of drinks on board
Assistance to passengers in case of flight delay / cancellation
Ease of baggage registration
Convenience of fees for excess baggage
Taking care of baggage
In case of lost baggage - help to search for it
Baggage delivery capacity

Basic information

KLM is a national airline company of the Netherlands founded in 1919. It is the oldest airline operating regular flights. Since 2004, it has been a member of France-KLM. The headquarters are situated in Amsterdam near Schiphol Airport. Merger with Air France in May 2004 resulted in creation of France-KML, although the companies work under their own brands. KLM and their partners work with the routes connecting 360 cities in 78 countries on 5 continents. KLM transports passengers and cargoboth within the Netherlands and to other countries. It is a member of SkyTeam.
Basic information
Country: Netherlands
Year of founding: 1919
IATA code: KL
ICAO code: KLM
Digital code: 074
Airline contacts
Official website:
Address: Amsterdamseweg 55 1182 GP Amstelveen The Netherlands
Phone number: +31 (0) 20 649 91 23
Fax: +31 (0) 20 649 91 23
Aircraft fleet: Fokker F70, Boeing 737-700, Airbus A330-300, Boeing 737-800, Boeing 737-900, Airbus A330-200, Boeing 747-400, Boeing 777-200 ER, Boeing 777-300ER, Boeing 787, Embraer 190, EMBRAER E175


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