FAQ

FAQ / About Kissandfly.ng / Cookie Policy

Cookie Policy

Cookie Policy

This Policy explains how TTN Eesti OÜ, a legal entity with its registered office at: Jõe tn 3-302, Tallinn, Estonia, 10151 ("Agency"), together with the wider Company’s group of companies (see here) (“Company’s”, “we” or “our”) use cookies and other similar technologies in the context of the Company’s website (the “Services”). For information about how we collect and process personal data more generally, please see our privacy policy at Privacy Policy.

What are cookies?

We use the term 'cookies' to refer to all technologies which store and access information on the device that you use to access the Services, such as your computer, tablet or mobile phone.

Cookies help us to improve our Services and to deliver a better and more personalized service, for instance by storing information about your preferences and allowing us to recognize whether you have visited our Services before or whether you are a new visitor.

There are different types of cookies, for example:

  • Cookies served directly by Company ('first party cookies') and cookies served on our behalf, for example by advertisers and data analytics companies ('third party cookies')
  • Cookies which endure for different periods of time, including those that only last only as long as your browser is open (referred to as 'session cookies') These are deleted automatically once you close your browser. Other cookies are 'persistent cookies', meaning that they survive after your browser is closed. They are a type of cookie in which the information stored in the computer or device may be accessed and processed over a period of time defined by the owner of the cookie – timeframes can vary between a few minutes to several years.

Cookies can be used for different purposes, including:

  • Strictly Necessary Cookies: These cookies are essential in order to enable you to move around the Services and use their features, such as accessing secure areas of the Services. Without these cookies, services like enabling appropriate content based your type of device cannot be provided.
  • Performance and Analytics Cookies: These cookies collect information about how visitors use the Services, such as which pages are visited most often, how users navigate through the Services, and whether any errors occur. The information collected is used for analytics and performance measurement purposes and is aggregated or otherwise processed to help improve how the Services function and perform.
  • Targeting and Advertising Cookies: These cookies are used to deliver advertising more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.
Cookies Table

Which Cookies does Company’s use and why do we use them?

The following table sets out the different categories of cookies that the Services use and why we use them.

1. Strictly Necessary Cookies

SourcePurposeCookie nameDuration
CompanyKeeps your session active so you can complete a booking without interruptions.extended_user_tokenSession
CompanyMaintains your session and enables the proper functioning of the booking management system during your visit.jsession_tuaSession
CompanyProtects the website by verifying that requests are made by you and not by unauthorized third parties (CSRF protection).ttn_token6 hours
CompanyEnsures the security of the website by confirming that requests are made by a real user and not by automated or malicious software (CSRF protection).tktid180 days
CompanyRemembers your cookie consent choices so you are not asked again.cookie_policy365 days
CompanyKeeps you logged in so you don’t need to sign in again.authautologin30 days
CompanyThis cookie stores your selected language to ensure that the website displays content, legal information, and booking details in the correct language throughout your session and on subsequent visits. This is necessary to provide the service correctly and to ensure users can understand essential information before making a booking.default_language365 days
CompanyEnsures the website displays the appropriate visual settings required for accessibility, readability, and proper functionality of the booking interface. This includes maintaining consistent display parameters necessary for users to navigate and complete transactions correctly.theme1 year
CompanyTemporarily stores your recent search parameters to ensure consistent display of results and enable proper navigation within the booking process. This supports the correct functioning of search and reservation features.history_token30 days
CompanyStores essential technical data required to restore booking recommendations and previously selected options after your session ends. This ensures the continuity of the reservation process, prevents data loss, and allows users to complete bookings without having to re-enter search criteria.srr_<property-id>7 days
CompanyIndicates whether a booking was created during the current search session to ensure proper processing of the reservation and prevent duplicate or incomplete transactions.create_booking_<property-id>12 hours
CompanyMaintains the selected search display setting to ensure consistent navigation during the booking process. It helps prevent disruption or loss of booking data while moving between pages.booking-checkbox10 days
CompanyEnsures that essential interface banners are not repeatedly displayed on mobile devices after being dismissed. This helps maintain stable website functionality and prevents disruption of the booking process.top_banner_hidden30 days
CompanyStores a temporary list of verified carrier identifiers when a search originates from the Transport Safety system. This ensures that only validated transport providers are displayed during the booking process.bus-by-inns12 hours
CompanyStores the route used during the search to ensure consistent display of results and proper processing of the transport booking. This supports continuity and accuracy of the reservation process.bus-by-inns-route12 hours
CompanyManages the session lifetime for railway bookings to ensure secure processing and proper completion of the reservation. It helps maintain session validity and prevents errors or unauthorized actions during the booking process.session_id_expired_<property-id>Session
CompanyStores a temporary unique identifier to register and process a customer’s transition to the flight booking service. This helps ensure correct attribution and proper handling of the booking request.avia_click_id1 day
CompanyStores technical connection data, including IP-related information, to detect and prevent fraudulent activity, abuse, and unauthorized access. This ensures the security, integrity, and reliable operation of the booking service.tri180 days
CompanyIdentifies the device type (mobile or desktop) to ensure the correct version of the website is loaded and functions properly. This helps maintain secure and stable operation of the booking service across different devices.trs180 days
CompanyStores a technical identifier of the traffic source to ensure correct application of pricing rules and contractual conditions during the booking process. This enables accurate fare calculation and proper processing of the reservation in accordance with applicable service terms.referer_id180 days
CompanyForces the display of a previous version of the website for maintenance, compatibility, or support purposes (internal use only).show_old_versionSession
CompanyEnables a specific system version (v4) to ensure correct technical deployment, validation, or support (internal use only).v4_versionSession
CompanyActivates experimental or pre-release features for internal testing and quality assurance.experimentalSession
CompanyStores development-related configuration states to support debugging and system maintenance (internal use only).dev_ttnSession
CompanyConfigures service-related contact functionality within internal applications; not set for regular users.pp-phoneSession
Performance and Marketing Cookies

2. Performance and Analytics Cookies

SourcePurposeCookie nameDuration
GoogleRecords whether you allowed analytics data to be stored (Consent Mode).analytics_storage1 year
GoogleRecords whether you allowed advertising-related data to be stored (Consent Mode).ad_storage1 year
GoogleIdentifies a unique visitor for analytics purposes (Google Analytics 4)._ga2 years
GoogleIdentifies your session for analytics purposes (Google Analytics 4).ga<measurement-id>2 years
MicrosoftIdentifies a unique user session for usability analysis (Clarity)._clck1 year
MicrosoftTracks activity during the current session (Clarity)._clsk30 minutes
Affiliate partnersIdentifies a returning visitor across sessions._es_visitorUp to 365 days
Affiliate partnersTracks user activity during a single session._es_sessionSession
Affiliate partnersTracks clicks from Admitad affiliate links._uid30 days
Affiliate partnersTracks a unique click from SalesDoubler.aff_sub30 days
Affiliate partnersIdentifies the SalesDoubler partner.aff_id30 days
Affiliate partnersTracks transitions from affiliate links.sales_doubler_click_idUp to 30 days
Affiliate partnersTracks transitions from affiliate links.admitad_click_idUp to 30 days
CompanyTracks visits made via affiliate links to attribute bookings and measure partner performance.kim_affiliates_click_id30 days
CompanyStores marketing identifiers related to referral channels for attribution and commission calculation.marker_<property-id>180 days
CompanyTracks transitions via external partner links to attribute traffic and conversions.external_click_id1 day

3. Marketing and Advertising Cookies

SourcePurposeCookie nameDuration
GoogleIndicates whether user data may be used for advertising (Consent Mode).ad_user_data1 year
GoogleIndicates whether ad personalisation is allowed (Consent Mode).ad_personalization1 year
GoogleSupports the display of advertisements and remarketing.IDE1 year
GoogleHelps limit how often you see an advertisement and measure its performance.FLC10 minutes
GoogleLinks activity across devices when you are logged into a Google account.AID13 months
GoogleIdentifies advertising activity for users not logged into a Google account.TAID14 days
GoogleUsed to deliver personalised advertisements.ANID13 months
GoogleSupports remarketing and advertising attribution.DSID14 days
GoogleHelps optimise and measure advertising campaigns._gads13 months
GoogleConnects advertising click data with analytics reporting.gac<property-id>90 days
GoogleMeasures the effectiveness of advertising campaigns._gcl_au3 months
GoogleTracks conversions resulting from advertisements._gcl_aw90 days
GoogleEnables integration between Google Ads and Campaign Manager._gcl_dc90 days
Google/ CompanyStores a unique identifier associated with a Google Ads click to attribute conversions and measure advertising performance.gclidUp to 180 days
Affiliate partnersTracks interaction with promotional messages (such as banners or pop-ups)._es_promoSession / persistent
Affiliate partnersTracks visits resulting from email marketing campaigns._es_mtrackingUp to 365 days
Affiliate partnersIdentifies a user within the eSputnik email marketing system._es_uuidUp to 365 days
CompanyTracks visits made via affiliate links to attribute bookings and measure partner performance.kim_affiliates_click_id30 days
CompanyStores marketing identifiers related to referral channels for attribution and commission calculation.marker_<property-id>180 days
CompanyTracks transitions via external partner links to attribute traffic and conversions.external_click_id1 day

Cookies used within Google Consent Mode are applied solely to manage user consent preferences and do not themselves set advertising or analytics identifiers. These cookies determine whether Google services may store cookies or access local storage based on the user’s consent choices.

Your Choices About Cookies

Your Choices About Cookies

In some countries you have right to choose whether or not to accept cookies. However, they are an important part of how our Services work, so you should be aware that if you choose to refuse or remove cookies, this could affect the availability and functionality of the Services. If you do not want our Services to use cookies, please use our cookie consent tool to opt-out. Alternatively you can opt-out using your browser settings following the instructions set out below.

Website (Browser) Opt-Out

You may manage your data collection preferences on the website here. Please note that this preferences manager may not be compatible with all browsers.

Most browsers accept cookies by default. You may be able to change the settings to have your browser refuse certain cookies or notify you before accepting cookies. You may also choose to withdraw your consent to our use of cookies at any time and delete cookies that have already been set. To do so, please follow the instructions provided by your browser which are usually located within the "Help", "Tools" or "Edit" facility. The website www.allaboutcookies.org contains comprehensive information about the process of opting out on different browsers.

If you are in the EU and would like to opt out of third party cookies relating to behavioural advertising, please go to www.youronlinechoices.eu. Opting out does not mean you will no longer receive online advertising. It does mean that the company or companies from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.

In the US, the Network Advertising Initiative offers a means to opt out of a number of advertising cookies. Please visit http://www.networkadvertising.org/choices to learn more.

Mobile App Opt-Out

To interest-based advertising on your mobile device, you can review and adjust the settings provided by your device manufacturer, such as “Limit Ad Tracking” for iOS or “Opt-out of interest-based ads” for Android.

Contact us

The web team is responsible for cookies at Company’s. If you have queries about our use of cookies, you can contact them at [email protected].