Hainan Airlines Rating, Luggage Information, Booking, Reviews about Hainan Airlines Airlines

Airlines rating

32 place

Hainan Airlines

4.28

Hainan Airlines

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Rating rules

Voting started: 26 March, 2013

Passengers voted: 133

Parameters evaluated: 4 873

Correlation of provided service and ticket price

Would you fly this airline once more?

Punctuality of flights and their match with the schedule

Would you recommend this airline to your friends?

Plane condition, its novelty

How fast and comfortable was the check-in?

Airport staff competence

Staff assisstance in resolving conflicts

In time boarding

Comfortable transfer to the plane

Quality of flight

Landing, comfortable transfer to the terminal

Seats comfort, distance between the seats

Comfortable temperature in the cabin

Food onboard

The presence of sockets, the Internet access

Cleanness of interior

Cleanness of toilets

The presence of pillows, blankets

Variety of onboard entertainment

Appearance

Affability and courtesy in communication

Knowledge of foreign languages

Assisstance to passengers onboard

Possibility to check in online

Assisstance to passengers with children

Onboard entertainment for children

Assistance to disabled passengers

Variety of dishes on board

Variety of drinks on board

Assistance to passengers in case of flight delay / cancellation

Ease of baggage registration

Convenience of fees for excess baggage

Taking care of baggage

In case of lost baggage - help to search for it

Baggage delivery capacity

Basic information

HainanAirlines is a Chinese airline company headquartered in Haikou (Hainan). It is the fourth largest company in China by the fleet size. It operates domestic and international regular flights. Together with the charter flights it has about 500 destinations from Hainan, and nine airports of mainland China. Its main base is Haikou Meilan International Airport, with a hub at Beijing Capital International Airport and several focus cities.

Basic information

Country:

China

Year of founding:

1989

IATA code:

ICAO code:

CHH

Digital code:

880

Country:	China
Year of founding:	1989
IATA code:	HU
ICAO code:	CHH
Digital code:	880

Airline contacts

Official website:

www.hainanairlines.com

Address:

Hainan Airlines Co. Ltd. HNA PLAZA, No.7 Guoxing Road , Haikou City, Hainan Province, 570203, P.R. China

Phone number:

+86-898-95339

Fax:

E-mail:

[email protected]

Official website:	www.hainanairlines.com
Address:	Hainan Airlines Co. Ltd. HNA PLAZA, No.7 Guoxing Road , Haikou City, Hainan Province, 570203, P.R. China
Phone number:	+86-898-95339
Fax:
E-mail:	[email protected]

Aircraft fleet: Boeing 737-700, Airbus A330-300, Boeing 737-800, Airbus A330-200, Boeing 787-8, Boeing 787-9, Boeing 767-300

FEEDBACKS ABOUT THE AIRLINE (1)

Alex Ruso

14 August, 2017

I would like to tell how my lovely trip to China turned out to be a nightmare because of the company irresponsibility. I had a round trip flight Moscow - Kunming with connection in Beijing. Four flights all together. This is the first time that I`m ever seen that delay was for all 4 flights!!!! And it was not for 30 minutes - it was for 3-4 hours!!!! Also for that week and 4 flights I had 2 flight cancellations and 4 delays!!! Furthermore, the company doesn`t care if you have another connection flight after. Because of company problem I had to 3 times!!! buy me a connection ticket for the same route. After I contact them to ask to pay me at least for last ticket, i was told that its not possible. Writing this review, I seat at airport, 3rd day in my way home. I`m mad that the company turned out to be so unsupportive. I have to pay for the company`s countless delays with my own money. WORST COMPANY !!!!! STRONGLY NOT RECOMMENDED !!!!!!!!!