FAQ / Contact us / Customer Care Service
Customer Care Service
Online chat is available for authorized users in their personal account. This is the fastest way to contact us.
Call us:
Our operators are also available to answer your questions about booking and payments by phone or email.
In some cases, when contacting Customer Care, you may be asked to provide a session code. You can find it at the top of the website under the “Help” menu, or by tapping the ≡ menu icon in the top corner of the app. This number helps us quickly access all the details of your booking.
Call us:
- +23414408390 (calls on your operator's tariffs).
- for disputed issues, claims: [email protected]
- for other questions: [email protected]