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Airlines rating

Israel Airlines ( El Al )
53 place

Israel Airlines ( El Al )

Israel Airlines ( El Al )
Israel Airlines ( El Al )
Voting started: 05 October, 2012
Passengers voted: 719
Parameters evaluated: 24 380
Correlation of provided service and ticket price
Would you fly this airline once more?
Punctuality of flights and their match with the schedule
Would you recommend this airline to your friends?
Plane condition, its novelty
How fast and comfortable was the check-in?
Airport staff competence
Staff assisstance in resolving conflicts
In time boarding
Comfortable transfer to the plane
Quality of flight
Landing, comfortable transfer to the terminal
Seats comfort, distance between the seats
Comfortable temperature in the cabin
Food onboard
The presence of sockets, the Internet access
Cleanness of interior
Cleanness of toilets
The presence of pillows, blankets
Variety of onboard entertainment
Affability and courtesy in communication
Knowledge of foreign languages
Assisstance to passengers onboard
Possibility to check in online
Assisstance to passengers with children
Onboard entertainment for children
Assistance to disabled passengers
Variety of dishes on board
Variety of drinks on board
Assistance to passengers in case of flight delay / cancellation
Ease of baggage registration
Convenience of fees for excess baggage
Taking care of baggage
In case of lost baggage - help to search for it
Baggage delivery capacity

Basic information

Israel Airlines ( El Al )
EL AL is the largest airline company of Israel and a national carrier. The headquarters are situated in Tel-Aviv. It operates flights to Asia, Africa, North America, Europe and Middle East.
Basic information
Country: Israel
Year of founding: 1948
IATA code: LY
ICAO code: ELY
Digital code: 114
Airline contacts
Official website:
Address: Ben-Gurion Airport, PO Box 41, 70100 Tel Aviv, Israel
Phone number: +972 (3) 977 11 11, 08 623 18 55, 08 627 06 60, 08 623 71 93
Fax: +972 (3) 760 22 33, 08 628 26 97
Aircraft fleet: Boeing 737-700, Boeing 737-800, Boeing 737-900, Boeing 747-400, Boeing 777-200 ER, Boeing 767-300


Katrina Lander
12 June, 2017
DON`T! DON`T fly by airlines EL AL ( Horrible service. My son flight alone from Toronto to Tel Aviv to visit his relatives he was carrying gifts for his father and grandpa for fathers day and also took some money he won in competitions before. He wanted to take some classes from Israel`s coaches. Airlines insisted on putting baggage to check out. As a result, he didn`t receive his baggage. Poor kid lost everything in one moment! Also in service, they forgot about him, didn`t bring food, ignore his request. Do not send your children by this airline!

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