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How can I book a flight ticket online?
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Where can I view my booking?
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How far in advance can I book a flight?
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May I book a ticket on the phone?
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What payment methods can I use to pay for my booking?
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Is it possible to save my booking without payment?
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What does the status of my booking mean?
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How to check the fare rules in "My account"?
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How can I get the itinerary receipt?
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What do I need to know when I take a connecting flight?
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Can I change date or itinerary in my booking?
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Can I change or correct my name or gender in my ticket?
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How can I correct a mistake in my booking?
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How much does it cost to make changes to my ticket?
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How сan I pay for changes?
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How can I cancel my booking?
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What can I do if the airline cancelled or changed the flight?
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Can I get Frequent Flyer Mileage Credit for my trip?
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Can I select my seat in the plane?
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Shall I have an in-flight meal?
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Can I select a special meal?
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Do I need to check in for my flight in advance?
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How can I check in online?
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Where can I find my airline confirmation code/e-ticket number?
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How can I get my boarding pass?
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What happens if I cannot check in online or print my boarding pass?
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What is the carry-on baggage allowance?
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What can't I take as carry-on baggage?
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What is the checked baggage allowance?
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Can I book sports equipment as checked baggage?
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Where can I find out the baggage allowance rules?
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Baggage on code-share flights
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What do I need to know when travelling with animals?
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How do I buy a ticket for a child?
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What ticket is required for an infant (0–2 years old)?
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How do I buy a ticket for a child (2–12 years old)?
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What you need to know upon purchase of a low-cost flight
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Why is there a need for anti-fraud payment verification?