33 place

Hainan Airlines

Hainan Airlines

Index in the rating 4.28

Hainan Airlines

Tell your story!
  • Voting started: 2013-03-26
  • Passengers voted: 133
  • Parameters evaluated: 4873
  • Alex Ruso14 August 2017
    +0 plus -1 minus
    I would like to tell how my lovely trip to China turned out to be a nightmare because of the company irresponsibility. I had a round trip flight Moscow - Kunming with connection in Beijing. Four flights all together. This is the first time that I`m ever seen that delay was for all 4 flights!!!! And it was not for 30 minutes - it was for 3-4 hours!!!! Also for that week and 4 flights I had 2 flight cancellations and 4 delays!!! Furthermore, the company doesn`t care if you have another connection flight after. Because of company problem I had to 3 times!!! buy me a connection ticket for the same route. After I contact them to ask to pay me at least for last ticket, i was told that its not possible. Writing this review, I seat at airport, 3rd day in my way home. I`m mad that the company turned out to be so unsupportive. I have to pay for the company`s countless delays with my own money. WORST COMPANY !!!!! STRONGLY NOT RECOMMENDED !!!!!!!!!

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